Frequently Asked Questions

... Know My Library Record is Confidential?

Librarians take the confidential nature of information about patrons very seriously. Everything about your record and library use is confidential and includes:

What materials you have checked out or used in the library

What materials you have checked out or used in the past

What e-resources you have accessed at the library or at a remote location

What reference questions you have asked

What fines you may have or may have had in the past

If you are over 18, only you may access your record. If you are under 18, your parent or legal guardian – by law – has access to your records. In addition, no matter how old you are, you may provide the library with a written statement that designates someone else access to your record.

To keep your record/library use information confidential, the library:

Uses the college’s network security to secure information retained online

Designs online retention processes to delete all extended-use history for print materials and online database and Internet information (print materials deletes use after “last patron,” online search information is deleted every 24 hours)

Requires extensive training for library staff concerning the protection of patron rights and information

Records and retains any and all use statistics in the aggregate rather than specific to the question, the source or the user

See related: ACC Identification Cards

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